This page details our company policies.
Cancellation Policy
Should you need to reschedule, cancel or modify your appointment, please notify us within 48 hours of your appointment time.
Your booking fee will be applied to your treatment cost. If you cancel your appointment outside or our 48 hour requirement, this fee will not be refunded.
When you book a treatment at K.WEST Skin Body Soul the staff member with whom you’ve booked comes to prepare for your experience. Our cancellation policy is to ensure that each staff member is compensated for the time and energy they take to put things specially in order for you.
Thank you for being respectful of our small business and staff.
Refund Policy
Your booking fee will be refunded if you cancel before 48 hours of your appointment time.
Up to 7 days full refund for unopened, unused, salable products.
Up to 14 days store credit for unopened, unused, salable products.
Cash tips are preferred.
